Shipping policy
1. Processing Time:
- Orders will be processed within 7 business days from the date the order was placed.
- Custom or personalized items may require additional processing time, and details will be communicated upon order confirmation.
2. Free Shipping:
- Enjoy free shipping on all orders! No minimum purchase is required.
3. Order Confirmation and Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
4. Address Accuracy:
- Please double-check your cart and shipping information before placing your order.
- Items returned to sender due to customer address errors will be recharged for shipping.
5. Order Modification and Cancellation:
- We are unable to modify or cancel orders once they have been placed. Please review your order carefully before confirming your purchase.
6. Lost or Stolen Packages:
- KaylaRoseKreations is not responsible for lost or stolen packages. Please contact the shipping provider in regards to these issues.
9. Contact Information:
- If you have any questions about your order or shipping, please contact us at shop@kaylarosekreations.com.